Atom Packs

Rent A Pack

Rental Packs

The best way to know if a backpack is right for you is to use it where it matters most: out on the trail. 

Our rental programme is designed to make Atom Packs more accessible, giving you the chance to spend a few days on trail with one of our packs before deciding if it’s right for you. Whether you’re looking to confirm your torso and hipbelt size, compare different models, use an Atom Pack while waiting for your custom order, or simply experience one for yourself before a last-minute trip, this programme is designed to help you find the right pack with confidence.

Choose the model, torso size and hipbelt size you’d like to try, along with the dates you need it for and we’ll do our best to match your request.

As we’re currently running this as a small pilot programme, availability is limited and the service is currently only available to customers with a UK delivery address. We can’t guarantee that every pack will be available on every date.

Submit your request using the form below and we’ll get back to you as soon as possible.

How it works

1.

Submit your enquiry

Tell us your preferred pack, sizing and dates.

We’ll check availability and get back to you by email.

2.

Confirm your rental

If your requested pack is available, we’ll send you payment details for the rental fee and £150 refundable security deposit. Once payment has been received, we’ll confirm booking and delivery date.

3.

Receive your pack

We’ll dispatch your rental pack to arrive 1-2 days before your rental period begins. You’ll receive shipping confirmation and tracking details once it’s on its way.

4.

Enjoy the trail then return your pack

Head out and enjoy the pack. At the end of your rental, simply clean the pack, repack it in the original packaging and return it using the pre-paid returns label provided.

Ready to give Atom Packs a try?

Let us know which model, size and rental period you're interested in, and we'll do our best to match your request.

If you have any questions, check out our FAQs below, or let us know in the message box.

Before you enquire:

Rental prices vary depending on the duration selected in the enquiry form. 

Our rental programme is currently only available to customers with a UK delivery address.

A refundable £150 security deposit is required for all rentals.

Please read our full Rental Terms & Conditions before submitting your enquiry.

Help

Rentals FAQs

Why are you offering this programme?

We know that choosing a backpack can be a big decision, and not everyone has the opportunity to try one before buying. This programme gives you the chance to experience an Atom Pack on the trail, confirm your sizing, compare models or use a pack while waiting for your custom order.
How does the rental period work?

We offer fixed rental periods of 3, 5 or 7 days.

Your rental begins on the day the carrier confirms delivery and ends when the return package is scanned by the courier. Pre-paid returns information will be included with every rental.
I don't live in the UK, can I rent a pack?

For now, our rental programme is only available to customers with a UK delivery address. As this is a pilot programme, we're keeping things simple while we see how it develops, but we'd love to expand it further in the future.
Can I rent a pack while waiting for my custom Atom Pack?

Of course! If availability allows, this can be a great way to use an Atom Pack while your custom order is being made.
Which packs are available to rent?

All of our models that are available in multiple torso sizes are eligible for rental (The Prospector, The Notch, The Pulse and The Atom). Availability varies depending on demand.
What if I’m not sure what size I need?

We’ll ask for your torso and hipbelt size when you submit your enquiry. If you’re unsure, have a look at our sizing guide, or include your measurements in the message box and we’ll help point you in the right direction.
Can I take the pack on a multi-day trip?

Absolutely! That’s exactly what the programme is designed for. We encourage you to use the pack in the conditions and environments you would normally hike in.
Does submitting the form guarantee a booking?

No. The form is an enquiry rather than a reservation system. Once we’ve checked availability, we’ll get back to you with the options available and details of how to proceed.
Will my rental pack be brand new?

Not necessarily. Our rental packs are regularly inspected and maintained to ensure they’re in good working condition, but most will have seen previous trail use. Any signs of wear will be cosmetic only and won’t affect the performance of the pack. If you’re renting a Prospector or Notch, remember to shape the frame to suit your body before heading out on the trail.
Can I buy the rental pack at the end of my rental period?

No, sorry. Our rental packs stay in the rental fleet so that more hikers can experience them. If you’ve enjoyed using the pack and would like one of your own, we’d be happy to help you place an order.
What happens if the pack gets dirty?

Before returning the pack, please remove any dirt, debris and personal items, and make sure the pack is completely dry.

A £20 cleaning fee will be charged for packs returned excessively dirty, stained or with persistent odours. You can follow our guide to cleaning your backpack.
What happens if I damage the pack?

Minor signs of use are expected. If the pack is damaged during the rental period, please let us know as soon as possible. Customers are responsible for repair costs resulting from accidental damage, such as torn mesh, broken buckles or damaged frame components. If a pack is damaged beyond repair, lost or stolen, charges will apply.
Can I modify the pack?

No. Rental packs must be returned in the same condition they were supplied. Please do not sew, cut, remove components, apply patches, write on the pack or make any permanent modifications.
When will my rental pack arrive?

We aim to deliver your rental pack 1-2 days before the start of your rental period, giving you time to get organised before your trip. Your rental period only begins when you receive the pack. 
When do I have to send my rental back?

Please send your rented pack back the day after your rental period ends using the pre-paid label provided. If your rental period is 7 days, please ship on the 8th day. 
What happens if I return my pack late?

Late returns can affect future bookings. If your rental period is 7 days, please ship your pack back on or before the 8th day. Late returns will be charged an additional fee for each day it is overdue.
What is your cancellation policy?

You can cancel your booking up to 7 days before the start of your rental period and receive a full refund. Cancellations made within 7 days of the rental start date, 50% of the rental fee will be retained.
What happens if the pack arrives later than expected?

Unfortunately, courier delays are outside of our control. The rental period begins on the day the pack is delivered, so you’ll still receive the full rental duration you booked.
Can I extend my rental?

Possibly. If nobody else has booked the pack after your rental period, we may be able to extend it. Contact us as soon as possible and we’ll let you know what’s available.
Do I need to keep the original packaging?

Yes. We ask that you reuse the original packaging when returning the pack to help protect it during transit.